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1. Purpose
The purpose of Terms and
Conditions is to establish guidelines on rights, duties and responsibilities of
cybermall Users utilizing the internet-related services (hereinafter referred
to as the ‘Services’) provided by MEREBE operated by DAWONCOMPANY CO., Ltd
(e-commerce company).
2. Definition
① ‘Mall’ refers to an e-commerce site established by DAWONCOMPANY CO., Ltd to
trade Goods or Services to Users.
② ‘User’ refers to a Member and
Non-Member who has accessed the ‘Mall’ to use the services.
③ ‘Member’ refers to a User who uses the
services by subscribing for Membership.
④ ‘Non-Member’ refers to a User who uses the
services without subscription.
3. Display & Amendment
① The ‘Mall’ shall display the contents of T&C,
company information including business license number, e-commerce permit
number, and the name of personal information manager.
② The ‘Mall’ may make amendments within the
permissible range without violating applicable laws related Consumer
Protection.
③ The ‘Mall’ shall specify the effective
date and the reasons for amendment of the terms and have post on the ‘Notice
& News’ section for 7 days prior to effective date until the day before the
effective date.
④ Any information not specified
and interpreted in this T&C shall be in accordance with the e-commerce
Transaction Guidelines and Related Consumer Protection Laws and Regulations.
4. Duties of the ‘Mall’
① Provide information regarding
Goods and Services and conclude purchasing contracts.
② Deliver Goods and Services on
purchase contract.
③ Other duties designated by the ‘Mall.’
5. Membership
① The User shall apply for
Membership by expressing the User’s intent to agree to this T&C after
filling out the form designated by the ‘Mall’ with Member’s personal information.
② Establishment of Membership
becomes effective at the time that the Member receives the ‘Mall’s approval of Membership.
③ In due course of time, the
Member shall update any changes to his/her account information.
6. Withdrawal from Membership
① Members of the ‘Mall’ may request, at any time, to
withdraw from Membership and the ‘Mall’ shall immediately process the request.
② The ‘Mall’ may limit or suspend
Membership in case of providing false information or using personal information
illegally.
③ When the ‘Mall’ forfeits Membership, all information will be cancelled. Prior to
cancellation, the ‘Mall’ shall notify the Member and give at least 30 days to grant an
opportunity to explain the cause.
7. Application for Purchase
① The User shall apply for purchase in the following or in a similar
manner, and the ‘Mall’ shall provide the User with the following information in an
easy-to-understand manner to aid in the User’s request for purchase.
⒜ Search and select Goods and Services.
⒝ Enter name of recipient, address, phone number, email address (or
mobile phone number).
⒞ Confirm matter(s) in respect to the contents of this T&C,
limited cancellation policies, delivery fees, installation fees, and others.
⒟ Apply and confirm purchase of goods; Agree to allow confirmation
of application from the ‘Mall.
⒠ Select payment method.
② In case of an inevitable need
(for the ‘Mall’) to disclose∙consign consumer’s personal information to a third party, the ‘Mall’ shall obtain consumer’s consent at the time of
applying for purchase.
8. Conclusion of Contract
① The ‘Mall’ may not accept request for
purchase if it falls under one of the following items:
⒜ Entry of false information or omission in the registration form.
⒝ If deemed that accepting application for purchase may cause
technical problems to the ‘Mall’.
② In the event of
concluding a contract with a minor, the ‘Mall’ shall notify that the failure to acquire agreement from a legal
representative may cause cancellation of the contract by the minor itself or
the legal representative.
③ The contract is deemed to be
concluded when the acceptance of the ‘Mall’ is delivered to the User.
④ The acceptance of the ‘Mall’ shall include confirmation on
the User’s request for purchase, availability of sales, and correction or
cancellation of the request for purchase.
9. Payment Method
The method of payment for Goods and Services purchased through the ‘Mall’ may be selected from the
following items. The ‘Mall’ may not collect any additional fees regarding payment for Goods
and Services.
⒜ Card payment through Korean website, www.merebe.co.kr.
⒝ Wire transfer.
10. Provision of Goods and Services
① Unless otherwise specified, the
‘Mall’ shall take necessary measures
such as customizing production and packaging Goods and Services in a proper
manner.
② The ‘Mall’ shall specify delivery method,
payer, and delivery time for each delivery method for the Goods and Services
purchased by the User.
11. Refund
① In the event that the Goods and
Services are sold-out or unavailable and cannot be provided or delivered to a
User who applied for purchase, the ‘Mall’ shall notify the User without any delay.
② If payment for Goods and
Services has already been made in advance, the ‘Mall’ shall take necessary measures
or refund payment within 3 business days from the date of receipt.
12. Cancellation of Purchase
① The User who purchased Goods
and Services with the ‘Mall’ may cancel purchase within 7
days from the date on which the User received a contract.
② The User may not return or
exchange Goods and Services in the event of one of the following reasons:
⒜ Delivered Goods lost or damaged at the fault of the User.
⒝ Significant decrease in value of Goods and Services due to partial
use or consumption by the User.
⒞ Not available for resale due to a significant decrease in value of
Goods and Services from lapse of time.
⒟ The original packaging is damaged.
13. Effect of Cancellation of Purchase
① In the event of a return of
Goods from a User, the ‘Mall’ shall refund payment of Goods within 3 business days.
② In regards to the
above-mentioned case, if the User made payment of Goods with credit card or
electronic money, the ‘Mall’ shall immediately request the business who provided such payment
method to suspend or cancel payment.
③ In the event of any
cancellation of purchase, the User shall bear the costs arising from returning
the Goods. On the account of the User’s cancellation of purchase, the ‘Mall’ shall not claim charge for
cancellation or compensation for damage.
④ However, in the event of a cancellation of purchase caused by a
discord in the contents of Goods and the advertisement or the provision of
contract, the ‘Mall’ shall bear the costs of returning the Goods.
⑤ If the User bore the delivery
fees when he/she received the Goods, the ‘Mall’ shall specify and make noticeable as to who would bear the
delivery fees upon cancellation of purchase.
14. Protection of Personal Information
① The ‘Mall’ collects a minimum amount of
information necessary to provide the services.
② At the time of applying for
Membership, the ‘Mall’ shall not collect information needed for the performance of
purchase contract in advance.
③ The ‘Mall’ shall obtain consent from a User
to collect∙use personal information by notifying the User with the
aim/purpose of collection∙use.
④ The ‘Mall’ shall not use the personal
information outside their intended purpose. In the event of an uprising of a
new use or when disclosing to third parties, the ‘Mall’ shall notify the purpose of
use and obtain consent from User during the stage of use.
⑤ In the event that the ‘Mall’ is required to acquire the
approval of User, the ‘Mall’ shall specify its personal information manager, purpose of
collection and use of information, and information about Third Party. The User
may at any time cancel his/her approval.
⑥ A User may, at any
time, request for confirmation and correction of error in their personal
information possessed by the ‘Mall,’ and the ‘Mall’ shall be responsible for taking any necessary measures without
any delay.
⑦ For protection of personal information,
the ‘Mall’ shall limit the number of
persons handling personal information to a minimum, and shall be responsible
for any damages caused by loss, theft, leakage, falsification, and disclosure
of personal information including credit card and bank account information to
third parties without consent of the User.
15. Obligations of the ‘Mall’
① The ‘Mall’ shall not take any actions
against public policy or actions restricted by the law and this T&C.
② The ‘Mall’ shall be equipped with a
security system to protect personal information of Users (including credit
information) and provide a safe environment for Users to use the online
services.
③ In accordance the Law related
to 『Fairness of Display and
Advertisement』, the ‘Mall’ shall be responsible to compensate User(s) if damages were caused
by displaying or adding unjust or unreasonable advertisement for certain Goods
and Services.
16. Obligations for ID & Password of Member
① Member shall be responsible for
the management of his/her ID and password, except for the case in Article 14.
② Member shall not allow any
Third Party to use his/her ID and password.
③ When a Member recognizes that
his/her ID and/or password is stolen or is being used by a Third Party, the
Member shall immediately notify the ‘Mall’, and follow the instructions of the ‘Mall.’
17. Obligations of User
① Users shall avoid the following
actions:
⒜ Register false information at the time application or revision of
information.
⒝ Use others’ personal information.
⒞ Change information displayed on the ‘Mall’.
⒟ Remit or display information (computer program and others) other
than the information put on by the ‘Mall’.
⒠ Infringe copyright or intellectual property rights of the ‘Mall’ or the Third Party.
⒡ Take any action that harms the reputation and interrupts the
operation of the ‘Mall’ or a Third Party.
⒢ Disclose or display any information containing indecent or violent
message, video, voice, and other information going against good public order
and morals.
18. Copyright & Limitation of Use
① The copyright and other
intellectual property rights for the works produced by the ‘Mall’ shall belong to the ‘Mall.’
② The User may not use or cause
any Third Party to use information with intellectual property rights belonging
to the ‘Mall’.
③ The ‘Mall’ shall notify the User when
using the copyright belonging to the applicable User in accordance with mutual
T&C.
19. Resolution of Dispute
① The ‘Mall’ shall apply and reflect the
opinion or complaint made by User(s), and install and operate a process for compensation of consumers’ damages.
② The ‘Mall’ shall give priority to any
opinion or complaint made by User(s). However, in the event that it may not be
able to promptly deal with the matter, the ‘Mall’ shall notify the User with the
cause and the final settlement schedule.
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