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The purpose of Terms and Conditions is to establish guidelines on rights, duties and responsibilities of cybermall Users utilizing the internet-related services (hereinafter referred to as the ‘Services’) provided by MEREBE operated by DAWONCOMPANY CO., Ltd (e-commerce company).
① ‘Mall’ refers to an e-commerce site established by DAWONCOMPANY CO., Ltd to trade Goods or Services to Users.
② ‘User’ refers to a Member and Non-Member who has accessed the ‘Mall’ to use the services.
③ ‘Member’ refers to a User who uses the services by subscribing for Membership.
④ ‘Non-Member’ refers to a User who uses the services without subscription.
3. Display & Amendment
① The ‘Mall’ shall display the contents of T&C, company information including business license number, e-commerce permit number, and the name of personal information manager.
② The ‘Mall’ may make amendments within the permissible range without violating applicable laws related Consumer Protection.
③ The ‘Mall’ shall specify the effective date and the reasons for amendment of the terms and have post on the ‘Notice & News’ section for 7 days prior to effective date until the day before the effective date.
④ Any information not specified and interpreted in this T&C shall be in accordance with the e-commerce Transaction Guidelines and Related Consumer Protection Laws and Regulations.
4. Duties of the ‘Mall’
① Provide information regarding Goods and Services and conclude purchasing contracts.
② Deliver Goods and Services on purchase contract.
③ Other duties designated by the ‘Mall.’
① The User shall apply for Membership by expressing the User’s intent to agree to this T&C after filling out the form designated by the ‘Mall’ with Member’s personal information.
② Establishment of Membership becomes effective at the time that the Member receives the ‘Mall’s approval of Membership.
③ In due course of time, the Member shall update any changes to his/her account information.
6. Withdrawal from Membership
① Members of the ‘Mall’ may request, at any time, to withdraw from Membership and the ‘Mall’ shall immediately process the request.
② The ‘Mall’ may limit or suspend Membership in case of providing false information or using personal information illegally.
③ When the ‘Mall’ forfeits Membership, all information will be cancelled. Prior to cancellation, the ‘Mall’ shall notify the Member and give at least 30 days to grant an opportunity to explain the cause.
7. Application for Purchase
① The User shall apply for purchase in the following or in a similar manner, and the ‘Mall’ shall provide the User with the following information in an easy-to-understand manner to aid in the User’s request for purchase.
⒜ Search and select Goods and Services.
⒝ Enter name of recipient, address, phone number, email address (or mobile phone number).
⒞ Confirm matter(s) in respect to the contents of this T&C, limited cancellation policies, delivery fees, installation fees, and others.
⒟ Apply and confirm purchase of goods; Agree to allow confirmation of application from the ‘Mall.
⒠ Select payment method.
② In case of an inevitable need (for the ‘Mall’) to disclose∙consign consumer’s personal information to a third party, the ‘Mall’ shall obtain consumer’s consent at the time of applying for purchase.
8. Conclusion of Contract
① The ‘Mall’ may not accept request for purchase if it falls under one of the following items:
⒜ Entry of false information or omission in the registration form.
⒝ If deemed that accepting application for purchase may cause technical problems to the ‘Mall’.
② In the event of concluding a contract with a minor, the ‘Mall’ shall notify that the failure to acquire agreement from a legal representative may cause cancellation of the contract by the minor itself or the legal representative.
③ The contract is deemed to be concluded when the acceptance of the ‘Mall’ is delivered to the User.
④ The acceptance of the ‘Mall’ shall include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.
9. Payment Method
The method of payment for Goods and Services purchased through the ‘Mall’ may be selected from the following items. The ‘Mall’ may not collect any additional fees regarding payment for Goods and Services.
⒜ Card payment through Korean website, www.merebe.co.kr.
⒝ Wire transfer.
10. Provision of Goods and Services
① Unless otherwise specified, the ‘Mall’ shall take necessary measures such as customizing production and packaging Goods and Services in a proper manner.
② The ‘Mall’ shall specify delivery method, payer, and delivery time for each delivery method for the Goods and Services purchased by the User.
① In the event that the Goods and Services are sold-out or unavailable and cannot be provided or delivered to a User who applied for purchase, the ‘Mall’ shall notify the User without any delay.
② If payment for Goods and Services has already been made in advance, the ‘Mall’ shall take necessary measures or refund payment within 3 business days from the date of receipt.
12. Cancellation of Purchase
① The User who purchased Goods and Services with the ‘Mall’ may cancel purchase within 7 days from the date on which the User received a contract.
② The User may not return or exchange Goods and Services in the event of one of the following reasons:
⒜ Delivered Goods lost or damaged at the fault of the User.
⒝ Significant decrease in value of Goods and Services due to partial use or consumption by the User.
⒞ Not available for resale due to a significant decrease in value of Goods and Services from lapse of time.
⒟ The original packaging is damaged.
13. Effect of Cancellation of Purchase
① In the event of a return of Goods from a User, the ‘Mall’ shall refund payment of Goods within 3 business days.
② In regards to the above-mentioned case, if the User made payment of Goods with credit card or electronic money, the ‘Mall’ shall immediately request the business who provided such payment method to suspend or cancel payment.
③ In the event of any cancellation of purchase, the User shall bear the costs arising from returning the Goods. On the account of the User’s cancellation of purchase, the ‘Mall’ shall not claim charge for cancellation or compensation for damage.
④ However, in the event of a cancellation of purchase caused by a discord in the contents of Goods and the advertisement or the provision of contract, the ‘Mall’ shall bear the costs of returning the Goods.
⑤ If the User bore the delivery fees when he/she received the Goods, the ‘Mall’ shall specify and make noticeable as to who would bear the delivery fees upon cancellation of purchase.
14. Protection of Personal Information
① The ‘Mall’ collects a minimum amount of information necessary to provide the services.
② At the time of applying for Membership, the ‘Mall’ shall not collect information needed for the performance of purchase contract in advance.
③ The ‘Mall’ shall obtain consent from a User to collect∙use personal information by notifying the User with the aim/purpose of collection∙use.
④ The ‘Mall’ shall not use the personal information outside their intended purpose. In the event of an uprising of a new use or when disclosing to third parties, the ‘Mall’ shall notify the purpose of use and obtain consent from User during the stage of use.
⑤ In the event that the ‘Mall’ is required to acquire the approval of User, the ‘Mall’ shall specify its personal information manager, purpose of collection and use of information, and information about Third Party. The User may at any time cancel his/her approval.
⑥ A User may, at any time, request for confirmation and correction of error in their personal information possessed by the ‘Mall,’ and the ‘Mall’ shall be responsible for taking any necessary measures without any delay.
⑦ For protection of personal information, the ‘Mall’ shall limit the number of persons handling personal information to a minimum, and shall be responsible for any damages caused by loss, theft, leakage, falsification, and disclosure of personal information including credit card and bank account information to third parties without consent of the User.
15. Obligations of the ‘Mall’
① The ‘Mall’ shall not take any actions against public policy or actions restricted by the law and this T&C.
② The ‘Mall’ shall be equipped with a security system to protect personal information of Users (including credit information) and provide a safe environment for Users to use the online services.
③ In accordance the Law related to 『Fairness of Display and Advertisement』, the ‘Mall’ shall be responsible to compensate User(s) if damages were caused by displaying or adding unjust or unreasonable advertisement for certain Goods and Services.
16. Obligations for ID & Password of Member
① Member shall be responsible for the management of his/her ID and password, except for the case in Article 14.
② Member shall not allow any Third Party to use his/her ID and password.
③ When a Member recognizes that his/her ID and/or password is stolen or is being used by a Third Party, the Member shall immediately notify the ‘Mall’, and follow the instructions of the ‘Mall.’
17. Obligations of User
① Users shall avoid the following actions:
⒜ Register false information at the time application or revision of information.
⒝ Use others’ personal information.
⒞ Change information displayed on the ‘Mall’.
⒟ Remit or display information (computer program and others) other than the information put on by the ‘Mall’.
⒠ Infringe copyright or intellectual property rights of the ‘Mall’ or the Third Party.
⒡ Take any action that harms the reputation and interrupts the operation of the ‘Mall’ or a Third Party.
⒢ Disclose or display any information containing indecent or violent message, video, voice, and other information going against good public order and morals.
18. Copyright & Limitation of Use
① The copyright and other intellectual property rights for the works produced by the ‘Mall’ shall belong to the ‘Mall.’
② The User may not use or cause any Third Party to use information with intellectual property rights belonging to the ‘Mall’.
③ The ‘Mall’ shall notify the User when using the copyright belonging to the applicable User in accordance with mutual T&C.
19. Resolution of Dispute
① The ‘Mall’ shall apply and reflect the opinion or complaint made by User(s), and install and operate a process for compensation of consumers’ damages.
② The ‘Mall’ shall give priority to any opinion or complaint made by User(s). However, in the event that it may not be able to promptly deal with the matter, the ‘Mall’ shall notify the User with the cause and the final settlement schedule.
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